FAQs
Sometimes the options available for the care of the elderly can be quite
confusing. We will answer some of the common, frequently asked questions
here. But if you still have questions, please don't hesitate to contact
us. Our contact web page has the information
you need to talk to the facility Administrator.
Facility
What are your visiting hours?
We encourage a resident's family and friends to visit. They are invited
to visit any day of the week between 9:00 am and
8:00 pm.
In addition, every effort will be made to accomodate special requests
for visitations at any other time, as long as the visitation does not
violate another resident's personal rights.
Licensing
What is a Residential Care Facility for the Elderly (RCFE)?
The California
Community Care Licensing Division provides definitions for various facility
types, including an RCFE:
- Adult Day Care Facility (ADCF). Provides day care assistance
for frail elderly, or developmentally or mentally disabled adults.
- Adult Day Support Center (ADSC). Provides a community-based
program designed to meet the needs of functionally impaired adults.
- Adult Residential Facility (ARF). Provides 24-hour, non-medical
care for adults ages 18 through 59, who are unable to provide for their
own daily needs.
- Residential Care Facility for the Elderly (RCFE). Provides
24-hour care, supervision, and assistance for persons aged 60 and over.
Care covers assistance with the activities of daily living, such as
eating, bathing, and grooming.
You might also want to refer to the facility types listed at
the California Association
of Homes and Services for the Aging.
What laws and regulations govern an RCFE?
California RCFEs are governed by a set of regulations specified by the Department of
Social Services and monitored by the Community Care
Licensing Division.
These regulations appear in the California Code of Regulations,
Title 22, Division 6, Chapter 8, which you are welcome to browse.
Because of its length, the document is divided into four PDF files:
You may view other related regulations at the Title
22 front page.
Services
What are your basic services?
The services actually provided will be those the Resident wants and
needs, based on the individual's pre-admission appraisal, subsequent
reappraisals, and the needs and services plan. Our basic services are
outlined on our Features web page. Please refer to that document
for details.
What are your optional services?
We offer a number of optional services that depend on the type of care
your loved one needs. Please contact the Administrator for details. We will
be happy to discuss any special needs you might have.
How much do these services cost?
Because every Resident has individual needs, it is difficult to specify
exact rates. Your best bet is to talk to the Administrator. That way, you'll
know exactly how much our services cost in your particular situation.
Remember, our basic services include room and board plus many other
features that must be figured into the value that you're getting for one
small fee.
What about rate changes?
As a state licensed facility, we are governed by the regulations of
the California
Community Care Licensing Division. Please contact the Administrator
and we'll be happy to discuss any of our policies with you.
What is the Needs and Services Plan?
At all times, we encourage the participation of the resident (or their
designated representative) in the decision-making process of the facility.
Within two weeks of admission, we'll arrange a meeting between the
Administrator, the resident, and their physician (if necessary) to discuss
any pertinent issues.
Some of the issues discussed during this meeting and added to the Plan
are:
- Resident's ability to adjust socially and emotionally to the new
environment.
- Resident's physical, emotional, and mental status.
- Resident's medical and behavioral history.
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